Privacy policy

The website https://limpiezasluzdeluna.es/ is owned by ADRIÁN FRANCISCO ROMERO FERNÁNDEZ, hereinafter LIMPIEZAS-LUZ-DE-LUNA. At LIMPIEZAS-LUZ-DE-LUNA we are committed to protecting the personal information you share with us, since guaranteeing and protecting the privacy and confidentiality of your personal data is fundamental to us. The website https://limpiezasluzdeluna.es/ complies with the requirements of the following laws:

Spanish Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the guarantee of digital rights.
Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR).
Spanish Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE or LSSI).

This statement sets out our privacy and data protection policy with regard to the information you provide us, so that we can guarantee you that:

At any time, you may request the cancellation of your personal data, provided the legal requirements for data protection and retention are met.
We undertake to comply with the obligation of secrecy regarding the personal data collected, the duty to keep them and not to disclose them to third parties without the express consent of the data subject.
We have adopted the necessary technical and organisational measures, taking into account the state of the art, the costs of implementation, and the nature, scope, context and purposes of processing, as well as the variable probability and severity risks to the rights and freedoms of natural persons, to ensure a level of security appropriate to the risk detected, and to guarantee the pseudonymisation and encryption of personal data as well as the ability to ensure the ongoing confidentiality, integrity, availability and resilience of the processing systems and services.

Please note that this privacy policy may vary according to legislative or self-regulatory requirements, so users are advised to visit it periodically. It shall apply in the event that users decide to fill out any of the contact forms where personal data is collected.

Data controller

The data controller for the personal data collected on this website is:

Trading name: LIMPIEZAS-LUZ-DE-LUNA
Responsible party: ADRIÁN FRANCISCO ROMERO FERNÁNDEZ
National ID: 48682916N
Address: c/ castanyola, 2, 03530 La Nucía, Alicante.
Phone: +34 637786674
Contact: limpiezas.luzdeluna@gmail.com

Principles applied to personal information

In the processing of your personal data, we will apply the following principles, which meet the requirements of the new European data protection regulation:

Principle of lawfulness, fairness and transparency: We will always require the user's consent for the processing of their personal data for one or more specific purposes, which will be informed in advance with absolute transparency.
Principle of data minimisation: We will only request data that is strictly necessary in relation to the purposes for which it is required. As little as possible.
Principle of storage limitation: Data will be kept for no longer than is necessary for the purposes of processing, depending on the purpose.
Principle of integrity and confidentiality: Personal data will be processed in such a way as to ensure adequate security of personal data and guarantee confidentiality. You should know that all necessary precautions are taken to prevent unauthorised access or misuse of users' data by third parties.

Purpose of processing your personal data

The collection and use of your personal data is only possible if you voluntarily provide us with your personal data and accept this privacy policy. The different purposes for which we will process your personal data are:

Contact forms: Through any of the contact forms on the Website we will ask you, in addition to your phone number and email address, certain data relating to you or your company, in order to resolve your queries or send you further information. The legal basis for the processing rests on your consent. The data provided is located on the servers of Webempresa Europa S.L.
Subscription form for content and commercial communications: Through the newsletter subscription form, the following personal data are requested (name, company, email and phone) to manage the subscription list, send newsletters, commercial communications, promotions and special offers by electronic, telephone or telematic means. The electronic newsletters are managed by Mailchimp. The data provided will be located on the servers of The Rocket Science Group LLC (MailChimp), LIMPIEZAS-LUZ-DE-LUNA's provider, outside the EU in the USA.
Cookies: By accessing and browsing the Website, files called cookies may be installed on the device you use to browse. If you would like more information, you can consult our cookie policy.
Profiling: Where you give us your express and unambiguous consent, the personal data provided will be collected, processed and used for the purpose of automatically creating profiles in order to offer products tailored to your needs.
Compliance with the conditions of use and applicable law.
Social media management: LIMPIEZAS-LUZ-DE-LUNA has a presence on social media. The processing of data carried out on people who become followers on LIMPIEZAS-LUZ-DE-LUNA's social media pages will be governed by this section, as well as by those conditions of use, privacy policies and access regulations belonging to the relevant social network in each case and previously accepted by the user.

Social media tracking

Social media are services provided by third-party suppliers that allow the user to participate in a virtual community with other users, through which they can generate their own public profile where they can create and share content, information and personal data with other users of the network.

LIMPIEZAS-LUZ-DE-LUNA has profiles on some social media such as, without limitation, Twitter, Facebook and LinkedIn. The user may follow us and become a fan of LIMPIEZAS-LUZ-DE-LUNA's official pages on the aforementioned social media. The user is informed that the processing of data carried out through LIMPIEZAS-LUZ-DE-LUNA's pages, profiles or accounts on social media will be governed by the corresponding policies and conditions of both the official page and the provider and owner of each social network, where applicable.

Data retention period

The personal data provided for purpose 1 'Project contracting' will be kept as long as the commercial relationship between the parties remains in force and for a maximum period of 5 years. The personal data provided for the purposes: forms, cookies, profiles and surveys will be kept until the data subject exercises their right to erasure, opposition, restriction of processing and revocation of consent granted.

Data categories

The categories of data processed are: identifying data, specifically name, surname, address, room holder, phone number and email address. No specially protected data categories are processed.

Recipients. Communication of data

LIMPIEZAS-LUZ-DE-LUNA uses tools to manage user data that are contracted from third parties. In order to provide services strictly necessary for the development of its activity, LIMPIEZAS-LUZ-DE-LUNA shares data with the following providers under their corresponding privacy conditions:

Google Analytics: a web analytics service provided by Google, Inc. The information generated by the cookie about your use of https://limpiezasluzdeluna.es/ (including your IP address) will be directly transmitted to and stored by Google on servers in the United States.
Hosting: Webempresa Europa S.L, with address at C/ Almagro 11 6º 7ª 1, 28010 Madrid (MADRID) Spain. Webempresa Europa S.L. processes the data for the purpose of providing website hosting and database services to LIMPIEZAS-LUZ-DE-LUNA.
Email marketing: To carry out email marketing campaigns, segment audiences and run promotional campaigns, we use Mailchimp, owned by The Rocket Science Group LLC, located outside the EU in the USA.

Browsing

When browsing https://limpiezasluzdeluna.es/, non-identifiable data may be collected, which may include IP addresses, geographic location (approximate), a record of how services and sites are used, and other data that cannot be used to identify the user. This website uses the following third-party analytics services: Google Analytics. This information is used to analyse trends, administer the website, track user movements around the website and to gather demographic information about the user base as a whole.

Data secrecy and security

LIMPIEZAS-LUZ-DE-LUNA undertakes to use and process users' personal data, respecting their confidentiality and using them in accordance with the purpose for which they were collected, as well as to comply with the obligation to keep them and to adopt all measures to prevent alteration, loss, unauthorised processing or access, in accordance with the provisions of current data protection legislation.

This website includes an SSL certificate. This is a security protocol that ensures your data travels completely and securely.

LIMPIEZAS-LUZ-DE-LUNA cannot guarantee the absolute impregnability of the Internet network and therefore the violation of data through fraudulent access to them by third parties.

Accuracy and truthfulness of data

The user is solely responsible for the truthfulness and accuracy of the data submitted to https://limpiezasluzdeluna.es/, exonerating LIMPIEZAS-LUZ-DE-LUNA from any liability in this regard. Users guarantee and respond, in any case, to the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated.

Acceptance and consent

The user declares to have been informed of the conditions regarding the protection of personal data, accepting and consenting to the processing thereof by LIMPIEZAS-LUZ-DE-LUNA in the manner and for the purposes indicated in this privacy policy.

Revocability

The consent given, both for processing and for the transfer of the data subjects' data, is revocable at any time by notifying LIMPIEZAS-LUZ-DE-LUNA under the terms established in this policy for the exercise of ARCO-POL rights. Such revocation shall under no circumstances be retroactive. To exercise these rights or to withdraw the consent given, you may write by email to LIMPIEZAS-LUZ-DE-LUNA's DPO: limpiezas.luzdeluna@gmail.com

Changes to the privacy policy

LIMPIEZAS-LUZ-DE-LUNA reserves the right to modify this policy to adapt it to new legislative or jurisprudential developments, as well as to industry practices. In such cases, LIMPIEZAS-LUZ-DE-LUNA will announce on this page the changes introduced with reasonable advance notice before they come into force.

Commercial emails

In accordance with the LSSICE, the website https://limpiezasluzdeluna.es/ does not engage in SPAM practices, so it does not send commercial emails electronically that have not been previously requested or authorised by the user. Consequently, in each of the forms on the website, the user has the option of giving their express consent to receive the newsletter, regardless of the specific commercial information requested.